The Revolutionary Government of Zanzibar

Ministry of Tourism and Heritage

Zanzibar Government Logo

Department of Operation and service


The Department of Administration and Human Resources has the responsibility of supervising Administration and Human Resources activities including supervising Laws, Rules and Public Service guidelines for employees.
Specific Responsibilities of the Department of Administration and Human Resources are:

  • To supervise the preparation and implementation of the Human Resources Plan;
  • To prepare and supervise the training plan for Ministry employees;
  • To supervise communication and cooperation between the Ministry and its Institutions;
  • To supervise employee benefits, discipline and accountability.

Structure of the Department of Administration and Human Resources
The Department of Administration and Human Resources is divided into three (3) Units, which are Human Resources, Administration and Records Management.

Administration Unit
Responsibilities:

  • To provide Administrative services to the relevant Ministry
  • To support employee discipline
  • To identify employee problems
  • To supervise the use and maintenance of Ministry equipment including transportation, vehicles, machinery, furniture, writing materials and communication equipment
  • To supervise buildings and other immovable properties
  • To supervise technical activities and the operation of Ministry warehouses

Human Resources Unit
Responsibilities:

  • To provide Human Resources leadership services to the relevant Ministry
  • To maintain accurate employee records
  • To prepare the Ministry's training budget
  • To supervise discipline, procedures, rules and labor laws
  • To supervise the implementation of Staff Development Plans
  • To handle the implementation of service structures
  • To educate employees about training plans according to their cadres
  • To provide on-the-job training for newly hired Grade II Human Resources Officers
  • To collect, analyze, verify and organize all statistics and records concerning staff planning

Records Management Unit
Responsibilities:

  • To locate records/documents/files needed by readers
  • To control the receipt and registration of records/documents
  • To analyze, list and organize records/documents into groups according to the relevant subject (classification and boxing) for office use
  • To place/arrange records/documents in racks (file racks/cabinets) in the registry/records storage rooms
  • To place records (letters, documents, etc.) in files
  • To handle requests for records/documents from Government Institutions